Subscription Policy
Subscription Policy
Billing and Payment
- Recurring Billing: Your subscription will be billed on the 1st of each month. The payment method on file will be automatically charged on this date.
- Payment Methods: We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal.
Subscription Management
- Account Management: You can manage your subscription, including updating payment information, changing your subscription plan, or canceling your subscription through your account on our website.
- Subscription Changes: Any changes to your subscription plan must be made before the 25th of the month to be effective for the next billing cycle.
Shipping and Delivery
- Processing Time: All subscription boxes are processed within 3-5 business days after the 1st of the month.
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Shipping Rates:
- Domestic: A flat rate shipping fee of $5.99.
- International: Shipping rates vary based on location and will be calculated at checkout.
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Delivery Time:
- Domestic: 5-7 business days after processing.
- International: 10-21 business days, depending on the destination.
Cancellations and Refunds
- Cancellation Policy: You may cancel your subscription at any time. To avoid being charged for the upcoming month, cancellations must be made before the 25th of the current month.
- Refunds: We do not offer refunds for subscription boxes once the billing has occurred. All sales are final.
Damaged or Lost Packages
- Damaged Packages: If your subscription box arrives damaged, please contact our customer service within 7 days of receiving your order for a replacement.
- Lost Packages: If your package is lost in transit, please contact our customer service for assistance.
Contact Us
If you have any questions or need assistance with your subscription, please contact our customer service team at [your contact email or phone number].